Return & Exchange Policy

Eligibility Window:
Returns and exchanges are accepted within 15 days of the purchase date.

Condition Requirements:
Items must be unused, unwashed, and in their original packaging with tags attached. We do not accept returns for worn, damaged, or altered items.

Non-Returnable Items:

• Undergarments and swimwear
• Final sale or clearance items
• Customized or personalized products

Exchange Process:
To exchange an item for a different size or color:

• Contact our support team at gawangpinay2020@gmail.com
• Provide your order number and item details
• Exchanges are subject to stock availability

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping method

Refunds:

• Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the item
• Shipping fees are non-refundable

Defective or Wrong Items:
If you received a damaged or incorrect item, please contact us within 7 days of delivery. We'll make it right at no extra cost.

Contact Us:
For any questions, reach out to our support team at gawangpinay2020@gmail.com.